Support Policy Page

At Khaltate Perfume Shop, we strive to provide exceptional customer service and support. We are committed to ensuring that your experience with our products and services is pleasant and hassle-free.


If you need assistance with any of our products or services, please contact us by email at info@khaltateperfumeshop.com or through our contact page on our website. We will respond to your inquiry as soon as possible, typically within 24 hours.


Our customer support team is available during our business hours, which are Monday to Saturday, from 9:00 am to 6:00 pm, UAE time.


We provide support for the following issues:

Product inquiries and recommendations

Order status and tracking

Technical support for our website and online ordering system

Shipping and delivery inquiries

Returns and exchanges

We strive to resolve all issues and inquiries in a timely and efficient manner. If we are unable to provide a satisfactory solution, we will work with you to find a resolution that meets your needs.


Thank you for choosing Khaltate Perfume Shop. If you have any questions or concerns about our support policy, please do not hesitate to contact us. We are here to help!

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